Analytics
Total Inquiries 8.2%
Cases Resolved 6.7%
New Requests 5.4%
Pending Tasks 2.1%
2.4 hrs
Response Time 12%
%
Conversion Rate 1.9%
Bounce Rate
.7% 2.3%
Resolution Time
6m 21s 5.1%
Active Requests
3.8%
3.8%
vs last month
Avg Response Time
3m 14s 6.4%
Status Overview
Top Performing Pages
| Page ID | Page | Views | Growth |
|---|---|---|---|
| #PG-1001 |
Home Page |
12.4K | 12% |
| #PG-1002 |
Product Page |
9.8K | 8% |
| #PG-1003 |
Pricing Page |
7.2K | 3% |
| #PG-1004 |
Blog Page |
5.6K | 15% |
| #PG-1005 |
Contact Page |
3.1K | 5% |
| #PG-1006 |
About Page |
4.3K | 6% |
| #PG-1007 |
Services Page |
6.7K | 10% |
Recent Activity
| Activity ID | User | Action | Category | Channel | Status | Time | Actions |
|---|---|---|---|---|---|---|---|
| #ACT-1001 |
Rahul Sharma Web User |
Submitted new inquiry | Technical | Website | Pending | 2 min ago | |
| #ACT-1002 |
Priya Patel Mobile App |
Inquiry resolved | Billing | App | Resolved | 10 min ago | |
| #ACT-1003 |
Amit Verma Email |
Request escalated | Account | Escalated | 25 min ago | ||
| #ACT-1004 |
Neha Joshi Social |
New inquiry received | General | Social Media | New | 1 hr ago |
Audience Report
84,245
Total Audience
12,480
New Visitors
71,765
Returning Visitors
4m 32s
Avg. Session
Traffic Channer
Organic Search
22%
Paid Ads
68%
Referral
11%
Social Media
4%
Sessions by Countries
82%
75%
68%
60%
55%
48%
42%
36%
Inquiry Performance
| Campaign ID | Campaign | Channel | Impressions | Clicks | CTR | Conversions | Status | Revenue | Actions |
|---|---|---|---|---|---|---|---|---|---|
| #CMP-1001 | Summer Sale | 25,000 | 3,200 | 12.8% | 540 | Active | ₹45,000 | ||
| #CMP-1002 | Festival Offer | Social Media | 40,000 | 5,500 | 13.7% | 890 | Paused | ₹72,000 | |
| #CMP-1003 | Product Launch | Google Ads | 60,000 | 7,800 | 9.5% | 620 | Completed | ₹55,000 | |
| #CMP-1004 | Winter Deals | 18,000 | 2,400 | 13.3% | 350 | Active | ₹28,000 | ||
| #CMP-1005 | Flash Sale | Website Banner | 50,000 | 6,200 | 12.4% | 780 | Inactive | ₹64,000 | |
| #CMP-1006 | App Promotion | Mobile App | 30,000 | 4,100 | 13.6% | 500 | Active | ₹38,000 | |
| #CMP-1007 | Diwali Campaign | Social Media | 75,000 | 9,200 | 12.3% | 1,150 | Active | ₹95,000 | |
| #CMP-1008 | Referral Program | 22,000 | 2,900 | 8.9% | 310 | Paused | ₹21,000 |