FAQs List
FAQs
Require assistance? Here are some of our commonly asked questions!
Discover answers to common queries and find solutions to your concerns with our comprehensive list of frequently asked questions.
Support Tickets
To submit a support ticket, navigate to the support section and fill out the required form. Make sure to include all relevant details to expedite the process.
It's important to include your account details, a clear description of the issue, and any error messages you’ve encountered to assist the support team.
Our support team typically responds within 24-48 hours. However, response times may vary based on ticket volume.
Yes, you can check the status of your ticket by logging into your account and navigating to the support tickets section.
If you haven't received a response within the expected timeframe, feel free to follow up on your ticket or reach out through other support channels.
Documentations
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Quick Start
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Folder Structure
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Color
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Components
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Routing
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Navigations
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Environment Variables
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Mock Axios Adapter
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Setting
Theme Customization
You can change the theme colors by modifying the SCSS variables in the `_variables.scss` file and recompiling your SCSS.
Yes, you can add custom fonts by importing them in your SCSS file and updating the font family variables accordingly.
Yes, you can find examples of theme customizations in the documentation, which includes code snippets and screenshots.
Yes, you can reset to the default theme by restoring the original SCSS files or using the reset option in the theme settings.
To save your customizations, make sure to compile your SCSS changes and upload the CSS file to your project.
Support
Our typical response time for support inquiries is within 48 hours, depending on the complexity of the issue.
If you need to escalate a ticket, please reply to your existing ticket and request an escalation, providing a brief explanation.
Yes, we offer live chat support during business hours. You can access it from the support page.
Yes, we have an extensive knowledge base and FAQ section available on our website to help you with common issues.
If your issue remains unresolved, please follow up on your ticket or contact our support team through an alternate channel for assistance.